quotes
Robert Jackall – Moral mazes: The world of corporate managers Robert Jackall Moral mazes: The world of corporate managers book

Moreover, pushing down details relieves superiors of the burden of too much knowledge, particularly guilty knowledge. A superior will say to a subordi­ nate, for instance: “Give me your best thinking on the problem with [X].” When the subordinate makes his report, he is often told: “I think you can do better than that,” until the subordinate has worked out all the details of the boss’s predetermined solution, without the boss being specifically aware of “all the eggs that have to be broken.”

Robert Jackall, Moral mazes: The world of corporate managers, Oxford, 1988, p. 34