Exit and voice
In Steven N. Durlauf and Lawrence E. Blume (eds.) The New Palgrave Dictionary of Economics, London, 2008, pp. 4177–4186
Abstract
Exit and voice are alternative responses to an unsatisfactory relationship: exit is the withdrawal from it, voice is the attempt to improve it through communication. They are not mutually exclusive responses: thus, the market is the archetypal exit mechanism, yet it…
